The error code titled above is referred as an I/O error, and tends to appear when system is unable to make contact with certain components. A spoiled hardware, corrupted system files, and/or misconfigured BIOS/CMOS Settings lead to this issue. Once encountered, you may not be able to boot into your Windows operating system, and stuck on a blank screen with this error message on it. In another scenario, you may not be able to boot to Windows in a Normal mode, but through a Safe mode. In the first case, you would need to insert an installation media into your CD/DVD drive and boot through it. Technically, an operating system is booted from a storage device. If the storage device does not assist your computer by providing the required bootable files, it would end up in error code 0x00000e9.
Below are the causes and detailed prescriptions to address this issue. Before moving, make sure your CD/DVD Drive is not inclosing any unbootable disc, and set as the most preferred in boot order, if the system is not booting with the least bit.
Causes
There could be multiple reasons due to which this error resides in your computer.
- Your computer may have been under attack by one or more intruders (Viruses), which in result corrupts the registry data related to startup or boot in. Although, PCs nowadays are more secured under the safeguard of different well-known antivirus solutions; however, cent percent protection is not guaranteed.
- It may also devise from a badly written program. Users recurrently install and uninstall programs, applications, system tools, and their updates. Any of these may rise up, noncomplying with the standard regulations of your system. Consequently, a conflict rises between the system and application, harming system files that are vital for running Windows properly. Similarly, latest updates of even legitimate software can hold a fatal bug within it.
- Hard drives storing and holding our data have a limited life span. It can live more or less, depending upon its use and maintenance. A dying hard drive also refuses to boot you in. On the other hand, when we command our systems to shut down, they take a while to wind up the services/processes and saves essential configuration files. Let the system to complete this process and do not cut the power off, as this may cause in losing such important files.
Solutions
Since error 0xc00000e9 occurs due to multiple reasons, there is no particular solution. You can go through following processes one by one to see which actually helps you get out of the issue:
Rescue Boot Disc
Boot your computer through an antivirus rescue boot disc, following a systematic scan to detect and remove viruses. In order to assure malware-free directories, try scanning with multiple antivirus solutions.
- Search and download a reliable antivirus solution for the internet
- Update the virus definitions for the antivirus program.
- Set in the bootable rescue tool on a removable storage
- Restart your computer and boot in using bootable rescue tool
- Scan your PC with antivirus and wait until the process completes
- Click to remove the detected threats
Check your Hard Drive
If you are unable to resolve the issue, even after the implementation of all prescribed practices, it points out to your hard drive encompassing errors. To see whether your storage device is up to the mark or not,
- Boot to your system via Safe mode
- Open your Computer directory, right click your drive, and go to its Properties
- Access Tools tab in Properties window, and click Check button under Error-checking option.
- On next dialog box, check both options stating, Automatically fix file system errors and Scan for and attempt recovery for bad sectors
- Click Start button to begin the scan
Please be tolerant, as this process of scanning and fixing may take some while, depending on the size and possible errors on your hard drive. If you find out that the drive is factually damaged, please replace it before any further inconveniences.
Remove Badly Written Program
If you suspect that the error occurred due to a badly written program, you need to first identify that program and then remove it. For this purpose, carry out the following steps
- Go to Advanced Boot Manager by pressing F8 key, while your Turn on your PC
- Among different boot options, choose to boot in a Safe Mode
- This will result in a boot with minimum process and services loaded
- Go to Control Panel and click Uninstall a program under Programs category
- Among the list of applications, pinpoint the recently installed applications after the installation of which, errors incurred. Right click such items and choose to Uninstall
Repair your Registry
Windows Registry is a database that stores the entries containing paths to executable files, whether of drivers, system files, or applications. If these entries are decayed with broken paths or paths to non-existing data, it can result in the subject error. It is therefore, necessary to regularly examine and maintain the good health of registry records. Scan your system registry using Microsoft Pinpoint listed free software such as Registry Recycler and fix registry errors detected by it.
Repair Your Computer
Once you have discarded the infections from your system, removed dishonored applications, and repaired registry records, you now need to recover the damaged files of your system. For this purpose, you have to boot your computer with a Windows installation disc and choose to repair your computer. Windows startup options provide several utilities for such tasks.
- Restart your system, inserting Windows installation disc into the CD/DVD Drive
- Boot from CD/DVD Drive (Windows installation disc) to view Advanced Recovery Options
- Go for the first option stating Startup Repair, to repair your computer
- Please wait, as this tool scans the system files and repairs them automatically
- Click Finish button, when done
System Restore
If this does not solve the problem, try to reinstate your settings via a System Restore. In this regard, you must have first created a restore point in an earlier good time. System restore route can be located in Windows startup options, and can easily be carried out by following the given instructions.
- Go to Advance Recovery Options, while you boot from Windows installation disc
- Go for the option stating System Restore to reverse your settings
- The next screen lists the restore points created at different times
- Choose a point where you want your system to be restored (preferably most recent)
Windows Re-Install
If the problem persists, go for a clean install. This would permanently remove old settings and data in your system drive, but will most probably solve your issue. Once you have re-installed Windows, you can revive your settings from a backup stored on a removable disc or drive, if any.
- Go to Advance Recovery Options, while you boot from Windows installation disc
- Go for the last option stating Re-install Windows, for a fresh set up
- On the next screen, confirm the input language and click Next button
- Please wait, while your computer copies Windows files and extracts them
- Type a username, computer name, and proceed with Next button
- On the next screen, choose from the Windows Updates settings
- Select your Time Zone, set up correct time, and click Next
- Select your computers current location on the network, and move with Next
Applying these steps would definitely help you to cope up with seeing irritating registry error.
